Wireless-Customer Care: T-Mobile Notches 7th Consecutive Win
T-Mobile received the highest index score (105) in a J.D. Power and Associates study on wireless-customer care performance, followed by Verizon Wireless (101), Alltel, (99) and AT&T (99). (more…)
View ArticleYellow Pages Usage Growing – 17.2B Searches in 2007
Yellow Pages usage in 2007 grew to 17.2 billion searches, up from 16.7 billion in 2006, thanks to the growth of internet Yellow Pages (IYP), the Yellow Pages Association (YPA) announced, citing...
View ArticleHalf of Enterprises Use Web 2.0 Media Technologies
Some 54% of enterprise-size organizations use Web 2.0 technologies, as do 74% of companies with fewer than 500 employees, according to a study Web 2.0 technology adoption and the future of social-media...
View ArticleTop 10 Retail Goods & Services Online Ad Spenders – January 2008
Note: Nielsen Online’s AdRelevance service uses a proprietary methodology for estimating online advertising expenditures and takes into account only image-based technologies and advertising sold per...
View ArticleConsumer Confidence Index Down 12 Points, Near 15-Year Low
The Conference Board Consumer Confidence Index, which had declined in January, again fell – sharply, to a near-15-year low. In February the Index stands at 75.0 (1985=100), down from 87.3 in January,...
View ArticleAcademy Awards – Fewest Viewers in Decades
This year, 32 million viewers in about 21.1 million US homes tuned into watch the 80th Academy Awards – the fewest number of homes in 39 years, ABC said, citing Nielsen Media Research projections....
View ArticleMore Music Sold but Less Revenue in ’07, Kids Still Downloading Illegally
Though the amount of music that US consumers acquired increased 6% year over year in 2007, a sharp increase in legal digital download revenue did not offset declines in CD sales, resulting in a net 10%...
View ArticleCorporate IT Spending Down, Pointing to US Recession
Corporate spending on IT is down in the first quarter, with 27% of companies reporting that they have spent less than planned in Q1 and 23% saying they will reduce or halt IT spending in Q2 – figures...
View ArticleMobile Advertising Influences 18-24-Year-Olds Most
Usage* of picture/video phones is up 17% for all adults according to an analysis of BIGresearch’s most recent Simultaneous Media Survey (SIMM 11, Dec. 07) of 15,727 participants (v. Dec. 06). (more…)
View ArticleOnline Lead Generation Delivers, but Can Be Better Used
The vast majority of company respondents (82%) and agency respondents (85%) expect online lead generation to be more important to their own or their clients’ organizations over the next 12 months,...
View ArticleTop 10 Portal Frontpages – May 2008
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleTop 10 Games Websites – May 2008
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleAd Network Pricing Keeps Falling as Social Networks’, Gaming Sites’ Improve
Overall monetization in the online ad industry dropped 0.7% in May from April, following a 23% drop in April from March, according to the PubMatic Ad Price Index, a bimonthly report of online ad...
View ArticleUS Advertising Spending Flat in First Quarter
Advertising spending for the first quarter of 2008 remained essentially flat compared with the same period last year, with gains in ad spend for some media and declines for others, according to...
View ArticleTop 10 Video Sites Account for Half of 11 Billion Videos Viewed Online in April
US internet users viewed 11 billion online videos during in April, with Google’s YouTube.com alone accounting for more than 4 billion of that total, and the top 10 comprising 55% of the total,...
View ArticleTop 10 US Social-Network and Blog-Site Rankings Issued for May
Top US social-networking site MySpace.com‘s unique audience (UA) was up 7% in May compared with May ’07, but second-place Facebook‘s was up some 83% from a year earlier, according to custom lists...
View ArticleTop 10 US Online Video Properties – April 2008
For site rankings by number of videos viewed (rather than number of viewers), see related story: “Top 10 Video Sites Account for Half of 11 Billion Videos Viewed Online in April.” Note: Rankings based...
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